Google Ads conversions dropped overnight? Check the counting before the campaigns
Compare your Google Ads conversions with a number Google does not control, like orders in your shop or leads in your inbox. If those held and only Google Ads fell, the problem is the counting. If both fell, it is the traffic or the market.
First: did customers drop, or did counting drop?
Take the same days and compare Google Ads conversions with your own records: orders, form emails, booked calls. This one check splits the problem in two.
- Your records held, Google Ads fell: the tag, the conversion action or the settings changed. Go to the next section.
- Both fell: fewer people are buying. Look at clicks, cost per click and the search terms instead.
When the counting broke
- Tag status. In Goals, Conversions, Summary, a status of "Inactive", "Unverified" or "Misconfigured" means the tag stopped recording. A site update or a new theme that removed the tag is a common reason.
- Primary or secondary. Only primary actions count in the Conversions column. If someone switched an action to secondary, it moved to "All conversions" and the Conversions column dropped with no change in real sales.
- Consent in Europe. For visitors in the European Economic Area, a broken consent mode setup can hide conversions. If the drop is mostly EEA traffic, check that first.
When nothing broke
- The click date rule. Google Ads puts a conversion on the day of the click, not the day of the sale. A click last week that bought this week is counted last week. So the most recent days always look low and fill in later.
- Processing delay. Reporting can take 24 to 48 hours. Never judge yesterday.
What not to do
Do not change bids, targets or budgets until you know which half of the problem you have. With broken counting, smart bidding learns from wrong numbers, and every change you make on top of it is a guess.
Doing it in one question
From an AI assistant, Ads MCP can pull spend and conversions per campaign for any window (campaign_performance), so you can line them up with your own records.
Ads MCP is a read-only Google Ads connector for ChatGPT, Claude and other AI assistants. It finds the searches that spend without converting and hands you a file to import. Free: 50 tool calls a month.
More from the blog
How to find wasted spend in the Google Ads search terms report
The search terms report shows what people actually typed before clicking your ads. A simple rule to spot the terms that cost money without converting, and what to do with them.
Import negative keywords into Google Ads Editor from a CSV
The five columns Google Ads Editor needs to import negative keywords from a CSV file, the difference between ad group and campaign negatives, and how to check the import before it goes live.
How to give an AI tool read-only access to Google Ads
Before you connect ChatGPT, Claude or any AI tool to Google Ads, decide what it may change. The five Google Ads access levels, and how to make "read-only" a promise Google enforces, not the software.